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Privacy Policy & Term of Sale
When KGF set out to create a high-quality and reasonable priced of furniture from home to office, we knew we couldn’t do it without the help of some very important partners - you, our customers. This partnership extends to the way we handle your personal information. Just as shopping at KGF is a co-operative experience, KGF makes a point of working with our customers when it comes to their privacy.

*This Privacy Notice is our way of telling you what information we collect, how we use it, who we will disclose it to and how you can access, change and remove your "personal information".Throughout this Privacy Notice where we refer to your "personal information" what we mean by this is any information you provide to us about you including your name, postal address, email address and telephone number.

*KGF is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from the customer. Customers that purchase or use our products will be asked to enter basic personal information. This information on our database is not made available to third parties, the information is used solely for our billing and payment purposes, and notifying customers and partners of future updates to our products or services.
We offer a range of email newsletters which we send only to those customers who have opted in to our mailing list. Customers may opt out from receiving a newsletter by either clicking on the link provided in the newsletter or by changing their contact details via our website.

*In order for a customer service representative to respond to your questions or concerns, we may need personal information like your name, address and telephone number. This information is used to answer your questions as completely and thoroughly as possible. No matter what we collect your personal information for, we promise only to use it in the ways set out in this Privacy Notice.

1. Our Liability
Our entire liability to you under these Terms of Sale shall not exceed the price paid for the goods you have purchased through KGF Shop Online, provided that we take reasonable care when we deliver the goods to you.

We will not be liable to you for any loss of revenue, profits, anticipated savings, goodwill or business opportunity, for any injury to your reputation or for any losses that are not reasonably foreseeable by both of us at the time your order is accepted.We do not in any way limit our liability to you for death, personal injury or fraud.

Where you buy as a consumer, these Terms of Sale will not affect your rights under law which cannot be otherwise excluded.

2. Events Beyond Our Reasonable Control
We will not be responsible for any delay or failure to comply with these Terms of Sale if the delay or failure arises from any event which is beyond our reasonable control. Such events would include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil unrest, acts of terrorism or malicious damage to or destruction of our premises, equipment or goods.

3. Waiver
If you breach these Terms of Sale, we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms of Sale.

4. Governing Law
This agreement is governed by Malaysia law. Each of us agrees to bring legal actions relating to these Terms of Sale only in a Malaysia court.

* * * * * * * * * * * * * We will respond to your questions or concerns as quickly as possible * * * * * * * * * * * * * *

Terms of Sale
1. About These Terms
The "Terms of Sale" which apply to your purchase of goods from KGF Shop Online in Malaysia, whether you buy through our website at www.kgfresources.com or over the phone +606986 5668

The goods supplied through it are provided by KGF Shop Online (referred to here as "we", "us" and "our"). When we refer to "you" and "your" we mean the user of KGF Shop Online and purchaser of goods.

By agreeing to these Terms of Sale , all of which form part of a legally binding contract between us and you. You should read these Terms of Sale carefully before buying anything from KGF Shop Online.

We reserve the right to change the Terms of Sale at any time. Any changes to the Terms of Sale will be effective for all new orders placed after the change is published on the KGF Shop Online website. You should check the Terms of Sale posted on the KGF Shop Online website before each order – they may have changed since your last visit.

2. INFORMATION ABOUT KGF SHOP ONLINE AND THE GOODS
Information provided on the KGF Shop Online website

a) Separate Terms of Use apply to your use of the KGF Shop Online website. By using the website (even if you don't buy any goods) you also agree to be bound by the Terms of Use. In the event of a conflict between these Terms of Sale and the Terms of Use, these Terms of Sale will apply.

(b) We try to make sure that all information on the KGF Shop Online website, including descriptions of our goods and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all errors in information on the KGF Shop Online website as soon as reasonably possible and if we think that such an error has affected your order we will try to let you know.

(c) You should bear in mind that buying goods over the internet provides a different shopping experience from buying in-store. In particular you should be aware that:
  • * The colours of goods as shown on the website will depend on many factors – including your display settings;
  • * The sizes and shapes of the goods may differ in real life from how they appear on your screen. We provide dimensions and measurements in the descriptions of the goods and it is your responsibility to check that the actual size of each item is suitable for your purpose;
  • * pictures and images on the website are for illustration purposes only. For an accurate description of any item and details of what is included with the item, you need to read the corresponding written description;
  • *a ll goods are subject to availability and we may not be able to supply your order. We reserve the right to withdraw any goods from sale at any time, and our only liability to you for withdrawing any goods will be to refund to you any money paid to us in respect of those goods which we are no longer able to supply;
  • * we will do our best to deliver your goods in accordance with the delivery date set out in our final Delivery Advice email, but please note that all delivery dates given by KGF Shop Online (whether on the website, over the phone or by email) are estimates only and delivery dates may vary.
  • * not all goods and promotions that are offered by KGF Shop Online will be available in-store, and vice versa. In principle, our online prices are the same as in our catalogue and in our stores. Occasionally, however, you may find a difference in price, for instance where there are different local store and online promotions. We reserve the right to adjust prices, goods and special offers at our discretion.
  • * We will do our best to check the website for viruses but we do not warrant that the website is free of viruses or other malicious content. For your own benefit, you should make sure that you have appropriate software and systems in place to check for viruses and other malicious content on the internet.
  • * Availability-We have the right at any time to modify or stop providing KGF Shop Online and to stop selling any or all goods through it, either temporarily or permanently and with or without notice. We shall not be liable to you for any modification, suspension or discontinuance of availability of KGF Shop Online.
  • * Security-It is your responsibility to ensure that your login details, password and all other details in relation to your account remain confidential at all times. You agree to let us know as soon as possible if you know or reasonably suspect that the security of your account is at risk.

  • 3. PLACING YOUR ORDER
    Please see FAQ.Shop Online for information about the steps involved in placing an order. Your order constitutes an offer to purchase goods from us. Where you order more than one item your order comprises a series of offers for each item individually.

    Our Order Acknowledgement webpage and email set out the final details of your order which you have submitted to KGF Shop Online. Please take care when placing your order, as you will be unable to add to or amend your order after we send the Order Acknowledgement email.

    The Order Acknowledgement contains details of the goods you have ordered, the total cost of the order including delivery, and an order number. You should print off a copy of the Order Acknowledgment email ,and a copy of these Terms of Sale and keep them safe. You will need to refer to these details when contacting us about your order.

    Although we hope to be able to supply all goods ordered, we reserve the right, at our discretion and without the need to give reasons, not to accept any offer at any time before it has been accepted. Should we refuse your order we will notify you as soon as reasonably possible.

    Please note that the Order Acknowledgement is simply an acknowledgement that your order has been received by KGF Shop Online; it does not indicate that we have accepted your order and does not form a binding contract.